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P10 PRO

P10 PRO

FAQs

Red light blinks when charging

1. Install the battery well.
2. Check if the metal pieces distort, which causes a connection problem.
If in vain, please reach customer service.

Battery's dead

Reinstall the battery and charge it fully.

Low suction power

Clean filter assembly and roller brush, then reinstall them.

Short runtime when fully charged

Replace the battery. please reach customer service.

Cannot not power on

Remove the metal extension tube and attach the electric broom head directly to the engine. If it functions, then the metal extension tube needs replacement. please reach customer service.

Air outlet heats up

Clean the HEPA filter and dust container. If it happens after fully charged, then it’s normal.

Motor error

Reinstall the battery. If in vain, please reach customer service.

Black screen when charging

Insert the adaptor in place.

Dust container cracks

Replace the dust container.

Display shows red brush icon

1. Remove the roller brush and detangle it,Clean the bearings on both sides of the brush head.
2. Install the metal extension tube well.
3. Remove the metal extension tube, and attach other brushes directly to the engine. If it functions, then the electric broom head’s defective, please reach customer service.

Joint button(s) broke

Keep the springs, and reach customer service for joint buttons.

Buckles of brush head broke

Replace the brush head.

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How to do daily maintenance
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