P12 – Proscenic

P12

$199.00

7 reviews
  • 33kPa Strong Suction with Long Runtime
  • Vertect™ HeadLight
  • Anti-tangle Roller Brush
  • Best value cordless vacuum with powerful porfermance for daily cleaning
  • Large Dustbin with One-Press Emptying
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Buy on Amazon
  • Free shipping on orders over $120
  • Return or replace for any reason within 30 days (excluding consumables).
  • 2-5 business days shipping time
  • 1-year warranty for the main body.
  • Actual delivery time may vary depending on your purchase and location.

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  1. C Payne
    2024-10-03
    Great Vaccum and Great Customer Support
    This is a great little vacuum. We have three dogs and lots of dog hair on hardwood floors. It does an outstanding job of picking that up (and other d...More
    This is a great little vacuum. We have three dogs and lots of dog hair on hardwood floors. It does an outstanding job of picking that up (and other debris they track in). It is lightweight and easy to use. It recharges quickly and the bagless dustbin is easy to clean, and it is nice not to have to purchase bags. I originally bought one for myself, and then my daughter wanted one when she moved into her new apartment.

    We have had a couple of issues, but because customer service handled them to our satisfaction, I am not decreasing the rating. The first unit began malfunctioning after a few months. I contacted customer support and they ultimately concluded that the main motorized unit was malfunctioning. They sent me an entire new one, and all has worked well since then. On my daughter's new unit, the battery that came with the unit would not charge. We were able to use the battery from my existing unit to see if the new unit otherwise worked, and it did. I contacted customer service, and they ultimately sent a new battery. Obviously, it would have been better to avoid these two issues altogether, but the customer service was very good.
    Helpful?
    0 0
    Nuno Sousa
    2024-10-01
    The product is good overall, I use it every day without fail. I have had to use the warranty because 2 parts broke due to wear, but I want to say that...More
    The product is good overall, I use it every day without fail. I have had to use the warranty because 2 parts broke due to wear, but I want to say that the after-sales service was excellent. Everything was done quickly, handled by email, they asked for proof of purchase and immediately offered to send the replacement parts, which arrived quickly. It honestly exceeded my expectations, and it is this type of service that builds customer loyalty. Many thanks to PROSCENIC
    Helpful?
    0 0
    nrevant
    2024-09-29
    Great
    Great
    Helpful?
    0 0
    P12 photo review
    Francisco Aguilar
    2024-09-13
    Excelente Servicio Tecnico
    The vacuum cleaner works very well, it is powerful and efficient. The technical service is excellent. I had a problem with the device under warranty a...More
    The vacuum cleaner works very well, it is powerful and efficient. The technical service is excellent. I had a problem with the device under warranty and they sent me the spare parts very quickly.
    Helpful?
    0 0
    Mark Thompson
    2024-02-29
    Our cordless vacuum is extremely handy (no cords) to worry about and works well now! When we encountered issues customer service dispatched replacem...More
    Our cordless vacuum is extremely handy (no cords) to worry about and works well now! When we encountered issues customer service dispatched replacement parts immediately and got us back up and working. Great customer support!
    Helpful?
    0 0
    Robert Stone
    2023-10-26
    Great Customer Servie
    I purchased a Proscenic P12 vaccum cleaner from Amazon and had an issue with the battery while still under warrently, so they sent me a replacement ba...More
    I purchased a Proscenic P12 vaccum cleaner from Amazon and had an issue with the battery while still under warrently, so they sent me a replacement battery The Customer Service Group was prompt and professional in handling the claim.
    Helpful?
    0 0
    Greg Vander Lugt
    2023-06-05
    My vacuum works great now but when I had an issue earlier service-us@proscenic gave great support and ultimately sent a replacement out right away
    Helpful?
    3 3

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