Contact Customer Care
Whatever you need, we’re here to help.
Just get in touch, and we’ll try our best to respond
within 24 hours.
Contact Support
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Find Answers
Find answers to the FAQs and instruction videos, or download the user manual to get the machine to work again.
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Youtube Support
Get more information about our products through reviews and how-to videos.
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Book a repair or service
If the problem still can not be solved, please fill out the form and we’ll
be in touch as soon as possible.
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Live Chat
The Proscenic Livechat Service will appear on the right side of the
bottom corner of your screen, feel free to contact if you have any
questions.
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support@proscenic.com
To get an answer as soon as possible, please try to include the following information in your email:
A screenshot of the order / Product serial number (SN)
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Accessories
Replace the accessories regularly can help your machine work smoothly.