F20

Suction power: 15KPA
Speed of revolution: 500rpm
Lithium battery: 4000mAh
Runtime: 40-45mins
Tanks capacity: large capacity of 1L separate clean water tank/wastewater tank respectively
Detergent/water ratio: 1:100. Please use the original detergent.
Weight: host – approx. 5kg. Whole machine – approx. 7kg
Adapter: 26V, 1A
Noise: ≤70-76dB

F20 water tanks capacity: large capacity of 1L separate clean water tank/wastewater tank respectively, with water flow of 25-200ml/min.

There are 2 ways to charge F20:
1.Place and charge the whole machine directly with the base. The display would show percentage of battery level when charging, and 100% when fully charged.
Remove and charge the battery with the battery charging slot on the base. Please remove the rubber cover of the charging connector before charging, otherwise it would not be charged. When charging, the light on the side of the battery would be red, and solid green when fully charged. If there are 2 batteries, the battery on the machine would be fully charged first, then the battery on the base would be charged.

4000mAh 6-cell lithium battery.
SMART mode: approx. 40-45mins
MAX mode: approx. 20-25mins
Sterilization/Water absorption mode: approx. 40-45mins
Self-cleaning: approx. 90s
Cool air dry: 6h
The UV light will automatically turn off after 6 hours, or you can long press the self-cleaning button for about 5 seconds to turn off the function in advance.

There is a voice button on the back of the host.
For machine with single language version: short press to turn on/off the voice prompts.
For machine with multi-language version: short press to change the language, long press for about 3s to turn on/off the voice prompts.

Press the mode button to adjust modes:
SMART mode would be on by default when turning on the machine, and automatically adjust the suction power and water output according to the condition of stains.
MAX mode: short press the mode button for the first time. Maximum suction power and water output.
Sterilization mode: short press the mode button for the second time. This mode would electrolyse water to sterilize, then change to the SMART mode automatically afterwards.
Water absorption mode: short press the mode button for the third time. This would run the SMART mode, but only absorb water, not spray water.
(Please note: there would be corresponding voice prompts when switching modes.)

All products have been tested 100%. The sterilization function of electrolysed water of the clean water tank needs to be fully tested before leaving the factory. The presence of small water droplets in the tank is normal (There is a warm reminder on the back of the tank.)

It is important to do a daily cleaning maintenance. After using the machine, please clean the filter parts in the wastewater tank (the HEPA filter must be fully dry after washing), the inner side of the floor brush, the roller brush, top cover of the roller brush, side cover of the roller brush, the wastewater duct of the host, and the base.

1.Please reinstall the handle. You would hear a “click” sound if it’s installed well in place.
2.Make sure the machine is charged. If not, please fully charge it.
If the problem is not solved, please contact customer service.

Please reinstall the battery and handle. (Please note: if there’s water on the host or battery, leave the host to dry, and remove the battery and wipe it clean before use.) If the problem is not solved, please contact customer service.

The machine is out of standby mod. Please contact customer service.

The status is: the machine can run normally, but does not stop when it is standing upright. Please reinstall the handle.
If the problem is not resolved, please contact customer service.

Reinstall the battery well, and check whether it is charged. If the problem is not resolved, please contact customer service.

Please install the handle correctly.
If the problem is not resolved, please contact customer service.

Please follow the user manual or the unboxing video to remove the handle. If the problem is not resolved, please contact customer service.

It is a normal phenomenon. The current battery power is too low, please charge it.

1. Re-insert the adapter in place to charge.
2. Reposition the machine on the base, keep it upright and charge.
If the problem is not resolved, please contact customer service.

Reinstall the battery.
If the problem is not solved, please contact customer service.

Please contact customer service for an online OTA upgrade.

Please contact customer service.

Please contact customer service.

Please contact customer service.

Add water / install the water tank correctly.
If the problem is not solved, please contact customer service.

Please contact customer service.

Simply put it back on. If the accessory is missing, please contact customer service.

Turn off the machine and reinstall the clean water tank, then start again.
If the problem is not solved, please contact customer service.

It is normal phenomenon. Guide the customers to use it normally, and avoid the water tank being upside down/violent shaking, because the water tank needs air intake for the pump to pump water.
2. If water leaks on the metal contact pieces, please contact customer service.

Please check whether water leaks from the clean water tank after it is filled with water. If not, please contact customer service for an online OTA upgrade.

Install the wastewater tank correctly.
If the problem is not solved, please contact customer service.

Clean the wastewater tank in time. It is recommended to clean the wastewater tank after each use. (Clean the wastewater tank with the cleaning brush and special detergent that come with the machine).

Due to the large friction of the sealing ring of the filter part, it’s tighter to remove for first time use. After more frequent use, it will be easier to remove.

Please read the user manual and use the machine correctly. The machine should not be tilted at an angle of less than 30 degrees to the ground, otherwise the wastewater from the wastewater tank would leak from the HEPA port. (Please note: If you accidentally let water enter the host, please leave it for a day until dry before using it, to avoid malfunction of the fan.)
If the problem is not solved, please contact customer service.

1. Dump the waste water in time and clean the wastewater tank in time to avoid odours.
2. There may be foam/oily stains left in the wastewater tank, which causes the voice prompt. (As foam/oily stains tend to stick to the sensor and connect the circuit to cause such voice prompt, please use a brush to clean the stains before use)
If the problem is not solved, please contact customer service.

Clean the metal contact pieces of the filter part of the wastewater tank.
If the problem is not solved, please contact customer service.

Please contact customer service.

Remove the roller brush and clear the tangles, then restart the machine.
If the problem is not solved, please contact customer service.

If the noise comes from the friction between the bottom scraping strip and the floor when using, then it’s normal. If not, please contact customer service.

1. Remove the roller brush and use the cleaning brush to clean up the clogging garbage at the suction port of the floor brush. Remove the wastewater tank and use the cleaning brush to clear the blockage in the duct.
2. Clean the dust on the HEPA filter (Please note: please let the HEPA filter dry completely before refitting if washed with water, otherwise it will affect the suction power, and may also cause water to enter the fan, causing fan malfunction).
If the problem is not solved, please contact customer service.

Leave the machine off for 30mins, then restart it.
If the problem is not solved, please contact customer service.

1. Remove the roller brush and use the cleaning brush to clean up the clogging garbage at the suction port of the floor brush. Remove the wastewater tank and use the cleaning brush to clear the blockage in the duct.
2. Clean the dust on the HEPA filter (Please note: please let the HEPA filter dry completely before refitting if washed with water, otherwise it will affect the suction power, and may also cause water to enter the fan, causing fan malfunction).
If the problem is not solved, please contact customer service.

1. Please use the special detergent that comes with the machine. (Please note: If you add other detergent, please pour out the water from the clean water tank and clean the tank. Also, remove the roller brush and rinse off the foam and detergent on the surface of the roller brush with water.)
2. For first time use, if there is residual detergent/shower gel/shampoo or similar liquids on the floor, it is normal there is foam on the roller brush. (Please note: If there are too many substances that are easy to generate foam on the floor, it is not recommended to use the machine, so as to avoid malfunction).

Make sure you use the 2.4GHz wifi.
Here’s how to connect to APP:
Take the machine from the base, after turned on, press and hold the power button for about 5s, the voice prompts: WiFi has been reset, entering the network configuration mode (The WiFi icon on the display would blink. Follow the guide on APP to connect)
Please note: make sure to enter your home WiFi and password in step 3 during the connection process. And step 4 is to visit your phone wifi page to select the Proscenic WiFi, when it shows connected, immediately return to the APP and wait for the prompt of successful connection.
If the problem is not solved, please contact customer service.

Please contact customer service.

1. Check whether the HEPA filter of the wastewater tank is installed, if so, remove it and let it dry completely before refitting, otherwise it will affect the suction power, and may also cause water to enter the fan, causing fan malfunction. Alternatively, please replace with a dry HEPA filter.
2. Replace with the spare new roller brush.
If the problem is not solved, please contact customer service.

Cause of blockage:
1. Remove the roller brush and use the cleaning brush to clean up the clogging garbage at the suction port of the floor brush. Remove the wastewater tank and check whether the HEPA filter is installed well. Use the cleaning brush to clear the garbage in the duct.
2. Clean the residue on the surface of the HEPA filter of the wastewater tank. (Please note: please let the HEPA filter dry completely before refitting if washed with water, otherwise it will affect the suction power, and may also cause water to enter the fan, causing fan malfunction)

Cause of the bubbles:
1. Please use the special detergent that comes with the machine. (Please note: If you add other detergent, please pour out the water from the clean water tank and clean the tank. Also, remove the roller brush and rinse off the foam and detergent on the surface of the roller brush with water.)
2. Remove the roller brush and rinse off the foam and detergent on the surface of the roller brush with water. (Please note: for first time use, it’s normal to see similar phenomena if there are too many substances that are easy to generate foam on the floor).

Please contact customer service for an online OTA upgrade.

After self-cleaning, it will automatically enter the air-drying mode. (Please note: long pressing the self-cleaning button for about 5s, the voice prompts: enable air drying of the roller brush, air-dry function and sterilisation light on; air drying the roller brush, it takes about 6 hours. You can turn off the air-drying function manually by long pressing the self-cleaning button for about 5s, the voice prompts: turn off air drying of the roller brush).

Please contact customer service.

Please contact customer service.